Professional Experience

Experience

15+ years across global finance, airline, government, and regulated-enterprise environments — from hands-on pipeline engineering to enterprise-wide security architecture.

Sayers Consulting

Security & Data Modeling Engineer (Contract)

Aug 2023 – Present

United Airlines — E-Enabled Ground Services (Chicago, IL)

Critical aircraft communication systems (IPVPN, satellite, cellular, gate-link) across United's global fleet.

  • • Built and maintained Cribl pipelines for log ingestion, parsing, routing, and enrichment across aircraft telemetry and ground-system data sources.
  • • Led the redesign of the aircraft metadata architecture between Splunk and Cribl, delivering a 40% cost reduction while improving data quality and reducing query latency.
  • • Oversaw monitoring and telemetry for 6,000+ ground systems and IoT devices with Linux-based collection and security-sensor coverage.
  • • Automated pipeline and alerting workflows with Python and Bash, including Discord/email/calendar integrations and real-time monitoring.

The Options Clearing Corporation (OCC) — Network Services

  • • Led the enterprise-wide implementation of Dynatrace as the primary observability platform in a highly regulated financial environment.
  • • Designed the integration layer connecting ExtraHop RevealX with ServiceNow for automated service discovery and CMDB population.
  • • Applied NIST- and CIS-based security assessment practices to validate control effectiveness.

BDO

Primary Infrastructure Monitoring / Security Architect

Jul 2017 – Aug 2023
  • • Designed end-to-end operational data and security architectures for government and financial clients using Azure and Microsoft services — ingestion pipelines, event processing, SIEM, dashboards, and alerting.
  • • Conducted NIST- and CIS-based data security assessments; established data classification, retention, and access standards.
  • • Led Software Asset Management and vulnerability-governance programs using ServiceNow for automated discovery and reconciliation.
  • • Presented security architecture decisions and tradeoff analyses to C-level stakeholders.

Independent IT Consultant

Jan 2012 – Jul 2017
  • Apple Inc.: Architected HP Operations Management integration with ServiceNow CMDB; built KPI dashboards in Grafana and Jira.
  • Southwest Airlines: Designed event management architecture with ExtraHop RevealX integration and streaming telemetry pipeline standards.
  • DaVita / Boeing: Designed bi-directional integration between HP uCMDB and ServiceNow using XML and API-based architecture.
  • CVS / TriZetto: Implemented DevOps monitoring data pipelines; designed HP BSM/OMi enterprise architecture with Riverbed packet analysis.

Northrop Grumman

2006 – 2007

Infrastructure Monitoring Solution Architect for the Commercial Enterprise division.

Samsung SDS America

2001 – 2005

Senior Product Manager — managed 60+ Java developers across 4 international teams; led design of a large-scale, data-driven Linux messaging platform.

Education & Certifications

CompTIA Security+ ITIL Foundation Dynatrace Certified Associate ServiceNow CSA ServiceNow CIS-Discovery